Frequently Asked Questions
Get the answers you need—fast. We’ve gathered the most frequently asked questions to keep you well-informed about our groundbreaking healthcare savings program.
How does this affect insurance?
Works with existing coverage, program covers provider and facility out of pockets costs/patient responsibilities (Co-pay/Deductible,Co-insurance
etc)
How does this program work, step-by-step?
The goal of this program is to simplify your out-of-pocket cost of seeking medical care by making the cost predictable and consistent.
This program works by assigning a one-time yearly fee that will be considered as paid in full for all assigned patient responsibility when using any of the services provided at any of our facilities over a 12-month period of being enrolled in the program.
Who qualifies for this program (e.g., specific insurance plans, age groups)?
Anyone with an active qualified commercial insurance, Medicare, veterans insurance, and Tricare will qualify for this program except for the following insurance types: catastrophic insurance, Medicaid, travelers insurance, and short term insurance not up to 1 year of coverage.
What is the cost of this Program?
Your cost will be determined by the total IN-NETWORK annual out of pocket cost for your current insurance policy. Reach out to us, we can help you determine this if you’re not sure.
What exactly does the subscription cover?
It covers all services provided in-house at our participating facilities/providers. We do not cover services from non participating providers or facilities if we can’t offer them in-house. For example, you may receive a bill from an external lab like Sonora Quest, and ambulance transfers to another facility.
Are there any hidden costs or fees I should know about?
No, there are no other fees.
Can I use this for emergencies, routine checkups, or both?
Yes, at any of our participating facilities/providers.
Will my insurance company still get billed for anything?
Yes. Participating facilities and providers will bill your insurance for services provided. Any patient responsibility assigned by your insurance company will not be billed to you by participating facilities/providers.
Does this replace or supplement my current plan?
It works in conjunction with your current plan. You must maintain an active qualifying insurance plan at all times during your subscription period.
Is there really no limit to how often I can visit?
Yes, this plan has no visit limits, ensuring subscribed patients can access medical care whenever needed without worrying about out-of-pocket expenses.
What if I don’t use facilities often?
If you rarely use medical facilities, you’ll need to decide if this program suits you and your family. For subscribers, it offers peace of mind, ensuring access to quality care without the risk of significant financial burden from unexpected out of pocket costs.
Are there restrictions on what conditions or treatments are covered?
No, the subscription program includes all conditions treatable by our participating providers and facilities.
How do I sign up and pay the Subscription fee?
Just click here to sign up today!
Can I cancel or get a refund if I change my mind?
Once you sign up, you are committed to one year of services as long as the qualifying Health Insurance Policy remains active.
What if my original qualifying Health Insurance Policy Changes?
You must promptly update your new qualifying policy to stay eligible for the program. Your subscription fee may vary based on the new qualifying policy’s total annual out-of-pocket cost.
Is this an insurance policy/program?
NO! This is an annual subscription program that seeks to simplify your out-of pocket cost of seeking medical care by making the cost predictable and consistent.
How do I know which clinics or ERs are part of your program?
You can view a list of our participating facilities/providers by
clicking here.
What if a new facility opens—will it automatically be included?
Yes, if it is listed under our participating facilities/providers. For more information on the most recent list of participating facilities/ providers, please clicking here.
Who do I contact if I have issues or questions?
For questions, please use this Link(hyperlink) to submit your questions and one of our team members will get back to you within 24hrs.
Does this cover my whole family, or just me?
You can choose to select Individual or Family subscription so long as they are covered under your qualifying subscription plan.
What if my insurance changes mid-year?
If your insurance changes mid-year, you must promptly update your new qualifying policy to stay eligible for the program. Your subscription fee may vary based on the new qualifying policy’s total annual out of-pocket cost.
Are specialists included, or just general care?
You will be covered for whatever services our facilities/providers are able to provide in-house. This includes emergency services, imaging services (CT, X-ray, Ultrasound), lab services, and medication services.
- Primary care/Urgent Care Services. This includes point of care tests we are able to provide in-house.
- Pediatric services
- Services that will be coming soon (hospital services to include: general in-patient services, MRI Services, CCTA, cardiology services, intervention radiology services).
Most Forms of Insurance Qualify
Concerned our program won’t work with your insurance? Rest easy—our participating clinics and ERs accept most major commercial insurance, including Medicare.
This means you can enjoy exceptional, in-network care and real savings without the worry.
One Fee. Endless Care.
If you’re a commercially or Medicare insured patient searching for cost-effective healthcare solutions, you’re in the right place. Reach out today to schedule your personalized consultation.