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Participating ERs open 24/7 No appointment needed

A HEALTHCARE MEMBERSHIP — NOT INSURANCE

Smart healthcare, made simple.

One membership pays the copays, deductibles, and coinsurance your insurer assigns — for unlimited eligible visits at participating emergency rooms, urgent care, and clinics across the Phoenix metro.

See your price

HealthPass is not insurance. It's a membership that works alongside the insurance you already have — never in place of it.

One membership. Endless care.

What your membership pays

Copays at the deskPaid
Deductible amountsPaid
Coinsurance weeks laterPaid
Eligible in-house visitsUnlimited

LIVE FROM THE MEMBER PORTAL

$40,606 paid on behalf of members

Real bills our members never had to pay.

Every dollar above is patient responsibility Instinctive HealthPass has paid on behalf of members at participating facilities — updated automatically as it happens.

Updated 4 minutes ago from the member portal

Total patient responsibility paid by Instinctive HealthPass on behalf of members for eligible in-house services at participating facilities since program launch. Figure updates from our member portal. Instinctive HealthPass is not insurance.

A member reviewing paperwork at a kitchen table

No surprise balances

From participating facilities, for eligible in-house services.

THE PROBLEM

Insured — and still bracing for the bill.

You did everything right. You have insurance. And every trip to the ER, urgent care, or clinic still ends the same way: a deductible you haven’t met, a copay at the desk, coinsurance weeks later. At Instinctive HealthPass, we saw a broken experience and built a simpler one. Every cough, scrape, and scare comes with peace of mind — clear pricing, no surprise balances from participating facilities, care that’s built around you.

How it works

One membership

includes you and every dependent listed on your insurance, at that one fee — never per-person pricing.

Open 24/7

at participating emergency rooms, with no appointment needed.

From $800 a year

or from $80 a month. Your price follows your insurance’s in-network maximum out-of-pocket.

HOW IT WORKS

How HealthPass works

1 · Keep your insurance

Your commercial, Medicare, VA, or TRICARE insurance stays active. HealthPass works alongside it — never instead of it.

Which insurance qualifies
2 · Get care as usual

Walk into any participating facility. They treat you and bill your insurer exactly like they always would.

Where your membership works
3 · Your membership pays what’s left

The patient responsibility your insurer assigns for eligible in-house services is paid by your membership, not by you.

What’s included

WHY MEMBERS JOIN

Built for people who already have insurance.

Whole-family, one fee

One membership includes you and every dependent listed on your insurance.

Predictable by design

A membership fee you know in advance — never a surprise balance from a participating facility.

Open when you need it

Participating emergency rooms are open 24/7, no appointment needed.

A family arriving at a participating clinic

Imaging and labs on site

CT, X-ray, ultrasound and in-house lab at participating facilities, so answers come fast.

Works with what you have

Commercial, Medicare, VA or TRICARE. Keep your insurance; it is a requirement, not an option.

Care across the metro

Participating ERs, urgent care and clinics, with more joining.

HealthPass can’t accept members whose only insurance is Medicaid, a catastrophic-only product, travel insurance, or short-term insurance lasting less than 12 months — and it is never a replacement for having insurance.

WHAT’S INCLUDED

Clear about what’s in — and what’s not.

Included at participating facilities

  • Emergency room visits
  • Urgent care
  • Primary care
  • Pediatrics
  • On-site imaging (CT, X-ray, ultrasound)
  • In-house lab tests
  • Medications given during your visit
  • Point-of-care testing

Not included

  • Care at non-participating locations
  • Lab work sent to outside labs
  • Ambulance transfers
  • Retail pharmacy prescriptions
  • Services tied to motor-vehicle-accident or personal-injury cases while another party may be responsible

Planned as participating facilities join the affiliated network: inpatient hospital care, MRI, CCTA, cardiology, and interventional radiology.

WATCH

See it explained in minutes.

What HealthPass is
Why we built it
What's included
What it costs
Inside Fountain Hills
A day with HealthPass

PARTICIPATING FACILITIES

Care near you, day or night.

Phoenix

Central Phoenix Hospital and Emergency Room

Hospital or emergency room

Planned Spring 2027

Phoenix

Central Phoenix Hospital Outpatient Clinic

Clinic or urgent care

Planned Spring 2027

Tempe

South Tempe Emergency Room

Hospital or emergency room

Planned Spring 2027

Tempe

South Tempe Primary Care Clinic

Clinic or urgent care

Planned Spring 2027

El Mirage

El Mirage Medical Center Clinic

Clinic or urgent care

Planned Fall 2027

All locations

PRICING

One price. Every dependent on your insurance. Unlimited eligible visits.

Memberships start at $800 a year, or $80 a month — and every membership includes every dependent listed on your insurance, at that one fee. Your own price depends on your insurance’s in-network maximum out-of-pocket, so the calculator is the only place that gives you the real number.

READY WHEN YOU ARE

Healthcare without the “how much will this cost?”

Join in minutes. Keep your insurance. Walk into participating care knowing your membership has the rest.